Version 1.6 – 19th November 2024
Intuitive Wealth Solutions Pty Ltd
ABN: 23 422 586 362 CAR: 1273815
Address: 50/139 Cardigan Street, Carlton VIC 3053
Telephone: [03] 7019 9177
Web: www.theintuitivegroup.com.au
Matthew Kyroussis AR: 1241126
Mobile: 0438 314 310
Email: matt@theintuitivegroup.com.au
William Pickering AR: 1294874
Mobile: 0400 888 496
Email: will@theintuitivegroup.com.au
LICENSEE DETAILS
Intuitive Advice Group Pty Ltd
ABN: 54 653 348 460 AFSL: 534626
Address: 50/139 Cardigan Street, Carlton VIC 3053
Telephone: [03] 7019 9177
Email: info@theintuitvegroup.com.au
Web: www.theintuitivegroup.com.au
HOW CAN WE HELP YOU?
Before seeking our advice, you probably have a number of questions you would like to ask about us and how we can help you. To help you get to know us and decide whether to use our services, we have prepared this Financial Services Guide (FSG) which is designed to explain:
1. Who we are;
2. Matters we can help you with;
3. How we are paid;
4. Privacy;
5. Our complaint resolution process;
6. Other matters you might want to know;
7. Our relationships.
If you need more information or clarification, please contact us.
1. WHO WE ARE
Intuitive Wealth and your adviser provide financial services as authorised representatives of the Intuitive Advice Group [AFSL 534626]. This allows our advisers to offer a unique approach based on service and advice enabling us to act in the client’s best interests at all times.
This FSG is given to you by your adviser with the authority of the Intuitive Advice Group. When a member of our team provides financial services to you, they will be acting for you on behalf of the Intuitive Advice Group. The licensee, Intuitive Advice Group, has authorised the distribution, website disclosure of information and alteration of this FSG to ensure it is up to date.
LACK OF INDEPENDENCE
As we receive insurance commission and may charge fees based on a percentage of funds under management, we are unable to refer to ourselves as being independent. This applies to the Intuitive Group and its authorised representatives.
2. MATTERS WE CAN HELP YOU WITH
We can help you with the following:
• Retirement planning strategies
• Wealth creation
• Superannuation strategies
• Self-managed superannuation advice
• Cash flow planning
• Insurance services
• Gearing strategies
• Tax Saving Strategies
• Social security advice
• Estate planning
In addition, we can offer you an on-going monitoring and review service for your investment portfolio or life insurance program.
We provide financial product advice for the following financial products:
• Deposit and payment products, including basic and non-basic deposit products
• Debentures, stocks or bonds issued or proposed to be issued by a government
• Life risk insurance products, including life, trauma, income protection, total and permanent disability insurance and life investment products
• Managed investments including IDP services
• Retirement savings accounts
• Securities
• Superannuation
• Margin Lending
If we provide personal advice to you, we are required under law to act in your best interests and prioritise your interests ahead of our own.
You may specify how you would like to give us instructions. For example, by telephone, email, fax or other means. But in all cases, we must receive a written confirmation of these instructions.
3. HOW WE ARE PAID
Initial & On‐going Commissions and Fees
The initial commission for investment type financial products can range between 0.5% and up to 1.5% of funds under management, while on-going commissions may range between 0.55% and up to 1.65%. For example, for an investment of $10,000 in a managed investment paying 0.8% initial commission and 1.1% on-going commission, the upfront commission would be $80 and the on-going commission $110 per year.
The upfront commission for risk insurance financial products can range between 33% and 66% of the annual premium depending on the product provider, while ongoing commission may range between 10% and 33%. For example, on an insurance premium of $1,000 paying 66% initial commission and 22% on-going commission, the upfront commission would be $660 and the on-going commission $220 per year.
Or
Fee for Service
We may charge a fee for our service in conjunction with, or instead of, commission. The fee may range between $350 to $27,500, depending on the advice you have sought and whether we receive a commission. We may rebate to you part or all of the commission we would otherwise receive. You may also be charged a Statement of Advice (SoA) preparation or implementation fee. This can range between $350 and $27,500 (inclusive of GST) depending on the complexity and the time spent. Any fee for service must be paid within seven (7) days of the date of the tax invoice being issued to you. Further details about commissions and or other benefits your adviser receives for recommending investments will be available to you when specific recommendations are made in the Statement of Advice or Record of Advice.
4. PRIVACY
We will need to find out your individual objectives, financial situation and needs before we recommend any financial product to you. You have the right not to divulge this information to us, if you do not wish to do so. In that case, we are required to warn you about the possible consequences of us not having your full personal information. You should read the warnings carefully. We are committed to protecting and maintaining the privacy, accuracy and security of the personal and financial information you give us. Keeping this information private is very important to us. If you want to access your personal information, please let your adviser know. The Intuitive Advice Group is required, pursuant to the Anti-Money Laundering and Counter Terrorism Financing Act [AML/CTF] and its corresponding rules and regulations, to implement certain customer identification processes. We may be required to obtain information about you at the time of providing financial services to you and from time to time thereafter in order to meet our obligations. We have certain reporting obligations pursuant to the AML/CTF Act and information obtained from or about you may be provided to external third parties and regulators in accordance with the requirements imposed on us.
5. OUR COMPLAINT RESOLUTION PROCESS
We are committed to providing quality advice to you. This commitment extends to providing accessible complaint resolution mechanisms for you. If you have any complaint about the service provided to you, you should contact the Complaints Manager, Matthew Kyroussis, at the Intuitive Advice Group on [03] 7019 9177 and we will try and resolve your complaint within 30 days.
We are here to help. We are a member of the Australian Financial Complaints Authority (AFCA) and, if we cannot reach a satisfactory resolution, you can raise your concerns with them through the contact details below:
Australian Financial Complaints Authority
By Telephone: 1800 931 678
By Fax: 03 9613 6399
By Post: Australian Financial Complaints Authority, GPO Box 3, Melbourne, Vic. 3001
By Email: info@afca.org.au.
6. OTHER MATTERS YOU MIGHT WANT TO KNOW
We will also provide you with an SoA whenever we provide you with any advice which takes into account your objectives, financial situations and or needs. The SoA will contain the advice, the basis on which it is given and information about fees, commissions and associations which may have influenced the provision of the advice.
If we give you further advice, or when no financial product is recommended, a Record of Advice (RoA) may be provided to you instead of an SoA. You can request a copy of the RoA by contacting us (if you have not previously received a copy) within 7 years of that further advice being given.
In the event we make a recommendation to acquire a particular financial product (other than securities) or offer to issue or arrange the issue of a financial product, we must also provide you with a Product Disclosure Statement containing information about the particular product which will enable you to make an informed decision in relation to the acquisition of that product.
We hold professional indemnity insurance cover for the activities conducted under our AFS licence which we believe satisfies the requirements of the Corporations Act.
7. OUR RELATIONSHIPS
Neither your Adviser nor the Licensee have any association or relationship with the issuers of financial products that might reasonably be expected to be capable of influencing them in the provision of financial services. As controller of the Intuitive Group, Matthew Kyroussis is entitled to profits and distributions from it. He may also receive a salary from the group based on his skills and expertise. Please ask us about this if you have questions.
8. OUR TEAM
Matthew Kyroussis
BBus (Banking & Finance / Management), Graduate Diploma of Financial Planning, Diploma of Finance & Mortgage Broking Management
Financial Adviser & Mortgage Broker
William Pickering
BBus (Finance), BBus (Financial Planning), Dip. FS (Financial Planning)
Financial Adviser